Step 1: Press Windows + X> Power Options> Choose what power button does> Change settings that are currently unavailable. If asked, enter the password or ask for confirmation from an administrator. Then uncheck Turn on fast startup (recommended). Click OK and shutdown.

Step 2: Turn it back on and do the same as step 1 but choose Turn on fast startup (recommended). Click OK, shutdown your computer, and then turn it back on to see if the problem can be fixed

If you are interested please refer to the information below :